Academy Operations Coordinator

• To conduct the meet and greet of Opposition Clubs and Match Officials at the Academy.
• To brief Security Staff on event details and timings, ensuring that all activities are staffed appropriately.
• To complete training manager reports/trip lead documents as required.
• To provide the point of contact for Cranford Community College Staff whilst the Academy utilise their facilities.
• To ensure that the relevant safety checks are completed before and throughout Academy activities.
• To oversee the registration/dismissal processes at Academy events.
• To ensure that any issues relating to Academy activities are reported efficiently to the appropriate members of Academy Staff.
• To develop a sound working knowledge of safeguarding children’s regulations, including legislation & governing body rules.
• To undertake personal CPD as appropriate to meet the demands of the role.
• Participate in the appraisal process.
• Comply with all company policies/procedures. Adhere to all company regulations regarding policies, procedures, health, safety and security.
• All other duties that may arise from time to time and fall within the scope of this position.

• Advanced DBS check
• Current FA Safeguarding Certificate
• FA EFAiF Certificate
• Clean UK driving licence (desirable)

• Experience of working with children
• An understanding of policies, procedures and systems relating to safeguarding and protecting young people
• Previous experience of providing operational support in an elite sporting environment
• The ability to liaise empathetically and effectively with young people.
• Excellent communication skills

• A professional ‘can do’ attitude with strong organisational and administration skills
• A genuine team player

• A hardworking and enthusiastic individual
• Takes responsibility for ensuring a high quality of work
• Demonstrates enthusiasm and is personally committed to achieving agreed objectives
• Is receptive to feedback about own behaviour, strengths and areas for improvement
• Displays a high level of confidentiality
• Meticulous attention to detail
• Loyal and committed
• A willingness to learn

At Queens Park Rangers, we’re more than just a football club. Proudly based in the heart of west London, we’ve built a culture that’s grounded in respect, humility and a shared drive to move forward - together.

From matchdays at MATRADE Loftus Road to daily life at our new training ground in Heston, everything we do is shaped by our values. We honour our proud history, but we’re firmly focused on what’s ahead - embracing innovation, championing new ideas, and supporting those who think differently.

Our people are at the heart of QPR. Whether on the pitch or behind the scenes, we believe in creating an environment where everyone can grow, be themselves and make a real impact. We value collaboration and diversity - because fresh perspectives and different experiences make us stronger.

If you’re passionate, open-minded and ready to be part of something bigger, QPR is the place to build your future.