Company Name:
Wrexham AFC
Location:
United Kingdom
Vacancy Type:
Permanent
Department:
Club
14 Jul 2024
About The Role

JOB PURPOSE

Responsible for the delivery of a high-quality food and beverage service; managing and delivering all kitchen operations and procedures in all areas including all aspects of hospitality, conference & events and other food outlets within the Club.

The post holder responsible for continually building and developing the current excellent reputation at the Racecourse Ground providing customers and supporters with an amazing dining experience. 

They will liaise and work closing alongside all departments and all hospitality team members.  They will also be responsible for maintaining and managing the highest levels of health & safety, & hygiene standards and ensuring that the Food Safety Management is to the highest standards.

MAIN RESPONSIBILITIES

  • Managing, planning and developing of menus for all events within agreed budgets to maximise revenue; prepare menus and techniques for food preparation and presentation which help to assure consistently high quality and to minimise food costs.
  • Managing, schedule and co-ordinate the workload forCommis Chef, Kitchen Staff and other hospitality team members to ensure that food preparation is economical and technically correct and within budgeted costings.
  • Liaise with all departments including the Head of Food and Beverage for ordering, checking, staffing and special requirements to deliver an event.Also check for any alterations or additions to the event to inform all concerned of changes.
  • Approve requisition of products and other necessary food supplies.
  • Responsible for the high standards of hygiene, cleanliness and safety are maintained throughout all kitchen areas at all times.
  • Ensure safe and correct working practices throughout including the snack outlets and store areas.To ensure correct food storage and temperatures and maintain and record them.Also, to ensure staff maintain a high standard of personal hygiene and have regard at all times for the health and safety factors affecting their area of work and that of their colleagues.Ensuring staff are aware of club standards of service, cleanliness and food presentation.
  • Safeguards all food preparation team members by implementing training to increase their knowledge about safety, hygiene and accident prevention principles.
  • Prepare data for applicable parts of a specified budget; projects annual food costs, and monitor actual financial results; takes corrective action as necessary to help assure that financial goals are met.
  • Attend all essential management and team meetings.
  • Consultation with management regarding food production aspects of special events being planned.
  • Preparation, overseeing and supervising the cooking of food that requires skilful preparation.
  • Ensures sufficient staffing for maximum productivity and high standards of quality.
  • Evaluates food products to assure that quality standards are consistently attained.
  • Working alongside with Head of Food and Beverage andEvents co-ordinator, assist in maintaining a high level of service principles in accordance with established standards.
  • Evaluates products to assure that quality, price and related goods are consistently met.
  • Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology.
  • Ensures and establishes a regular cleaning and maintenance schedule for all kitchen areas and equipment.
  • Frequently obtaining feedback and comments on food and service provided and take corrective action where required.

    Staff Management

  • Be responsible for the day-to-day management of the department team– including the Commis Chef(s) and Kitchen Staff
  • Responsible for undertaking formal appraisals and regular reviews with direct reports.This includes succession planning and clear development plans to meet and skills/experience gaps
  • Manage all new starter, leavers, training requirements and completions for all staff; working with direct reports to ensure effective management of staff with the Department (including recruitment, annual leave and sickness monitoring, performance management etc)
  • Provides training and professional development opportunities for all kitchen staff, continually providing encourage and leading by example.
  • Ensure the food and beverage operation is resourced effectively and that there are accurate and appropriate staff levels to match the level of business and the service promise.
  • Manage any external consultants and maintain a database of any changes and updates and inform and relay them to the Head of Food & Beverage.

Special Features:

  • Whilst the Club is an equal opportunities employer, please note that this role requires a level of fitness suitable for being on your feet during matches/events; lifting and carrying of food and beverage items and equipment whilst organising facilities for events.
  • Carry out any other additional duties commensurate with the role.

HEALTH & SAFETY RESPONSIBILITIES

  • Take responsibility and care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
  • To comply with all aspects of the Club’s Health & Safety Policy and arrangements, to enable the company to perform its civil and statutory obligations in relation to Health & Safety.
About The Candidate

EXPERIENCE/QUALIFICATIONS REQUIRED

  • 5 GCSE grades A-C or equivalent
  • Food Hygiene Level 3
  • Hospitality and Food Service Management (desirable)
  • At least 2 years knowledge and a background in catering in a supervisory role.  Familiar with delivering first class service to customers.

    PERSONAL SPECIFICATION - SKILLS/ABILITIES REQUIRED

  • Strong sense of responsibility and being able to organise well
  • Knowledge of leadership skills
  • Budgeting experience
  • Must be courteous and focused in providing a consistently excellent/high standard of customer service.
  • Availability to organise, plan ahead and manage a team of staff.
  • Experience working within a fast paced dynamic environment.
  • Excellent Communication skills
  • Excellent timekeeper
  • Possess a ‘can-do’ attitude and be a team player in both the office and during service.
Flexible approach to meet the nature and demands of the business.
About The Club

Equality, Diversity & Inclusion

Wrexham Football Club are committed to ensuring that equality, inclusion, and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Club. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Club that no person, whether player, job applicant, employee, volunteer, or customer, shall be discriminated against. The Club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal. 

The Club is fully committed to the EFL Equality, Diversity & Inclusion Standards and as we are under represented in these areas; we particularly welcome ‘entry level’ applications from women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability.  

Safeguarding and Safer Recruitment

Wrexham Football Club are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in club activities is of the upmost importance. The Club will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters – including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families, and the relevant local authority.

Having a criminal record will not necessarily bar a potential candidate from working with the Club. This will depend on the nature of the position and the circumstances and background of the offence(s) committed.    As an organisation using the Disclosure and Barring Service (DBS) to assess applicant’s suitability for positions of trust, the Club complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly.   Potential applicants need to check on the government website (https://www.gov.uk/tell-employer-or-college-about-criminal-record/what-information-you-need-to-give) whether cautions / convictions should be disclosed as part of their application. 

Please check out the Clubs website around Safeguarding and Safer Recruitment and Equality, Diversity and Inclusion here: https://www.wrexhamafc.co.uk/the-club 

 

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