General:
- To be committed to ensuring the safeguarding and welfare of all fans and visitors.
- To positively engage with fans to promote the charities activities and events.
- To provide an excellent customer service, to give a positive experience for our participants and stakeholders.
- Any other duties as reasonably assigned by the Operations Director in relation to this role from time to time.
Birthday Party Host:
- To lead/assist on the delivering our birthday party offer, including, but not exhaustive: first point-of-contact on the day, set up the party room, escort the birthday party through the day, organise party games, and facilitate party food/drink.
- To provide an excellent customer service, to give a memorable birthday party experience.
- Responsible for the administration associated with the birthday parties, including being the point-of-contact for enquiries.
To always be approachable and represent Blackburn Rovers Community Trust in a professional manner regarding dress, presentation, personal hygiene, attitude, conduct and professionalism.
To be able to work flexible and unsociable hours where the role of the job requires including some evenings, weekends and overnight stays.
To contribute to a positive working and learning environment.
Hours per week: 4