Operations Manager in Bolton - EFL (English Football League)

About The Role

Role Purpose

To lead on all business operations within the charity, ensuring the charity is compliant with all regulatory requirements and that the operations of the charity run smoothly.

Main areas of responsibility

Lead and support office and operational teams, fostering a positive and inclusive culture.
Provide reports to the SLT on key governance and quality assurance activities, emerging risks and recommend suggested operational improvements.
Manage recruitment, workforce development and performance procedures, working closely with the Football Club's People Team.
Oversee budgets, service level agreements and resource allocations.
Lead on and ensure compliance with health and safety, safeguarding and data protection policies and procedures.
Implement effective processes and arrangements for managing and mitigating risk, including oversight of risk management systems.
Lead on the Premier League Charitable Fund/English Football League in the Communities Capability Code of Practice process ensuring full operational compliance.
To manage and lead on the Charity's policies, reviewing and writing amendments to policies in line with review dates and/or any regulatory/compliance requirements.
Act as the Charity's Designated Safeguarding Officer, building a strong safeguarding culture within the organisation.
Support the programme delivery departments by providing an efficient and effective operational infrastructure, including: IT, Health & Safety, Vehicles, Facilities Management.
Work closely with colleagues to drive excellent standards and to improve efficiency, processes, and procedures to optimise capacity and productivity.
Lead on the development and implementation of the charity's quality assurance procedures.
Lead on the development and implementation of sustainability initiatives.

General Responsibilities

Actively demonstrate and promote BWitC's values through your work.
Take responsibility for your own health, safety, and welfare, ensuring compliance with BWitC's Health and Safety Policy, procedures, and safe systems of work.
Undertake any other reasonable duties and responsibilities appropriate to the position as may be allocated by the BWitC Director from time to time.
Ensure compliance with all BWitC codes of conduct, policies, and procedures contained within the employee handbook, with particular attention to Safeguarding, Equality & Diversity, and Health & Safety.
Ensure that BWitC policies, procedures, and working practices are upheld and consistently followed.
Champion BWitC's commitment to creating an inclusive environment for all, and always act in a way that prevents and challenges discrimination or harassment.
This post is subject to a DBS disclosure.

About The Candidate

Essential Knowledge, Skills & Experience

Knowledge of good governance, quality assurance and operational best practice in the charity sector.
Experience of interpreting governance and quality assurance good practice and implementing operational effectiveness.
Experience of working within a legal or regulatory framework and assessing compliance against standards.
Knowledge of compliance, audit functions and processes.
Experience of working with senior staff in a governance role.
Level 3 in Safeguarding or equivalent experience and willingness to undertake further training - training provided if needed.
Line management experience and ability to improve operational standards.
Strong organisational skills, ability to prioritise, multi-task and manage own workload.
Self-motivated to meet the highest standards of performance.
Excellent IT skills, including spreadsheets and databases.
Willingness to work unsociable hours, including evenings, weekends and public holidays when required.
Strong analytical and critical thinking skills.
Committed to the personal development of self and others.
Accessible and approachable to others.
Highly organised with strong administrative skills and excellent attention to detail.
Values and respects others, builds relationships and works collaboratively.
An understanding of equality, diversity and inclusion (EDI) policies and practice.
Ability to prepare and present monitoring reports.
An understanding of safeguarding and GDPR policies and procedures.
Commitment to Bolton Wanderers in the Community's Vision, Mission, Values and Behaviours.

Desirable Knowledge, Skills & Experience

Knowledge of how technological advances such as AI can improve functions and efficiencies across an organisation.
Experience of working in a football club, football club charity or other professional sports related charity.

About The Club

We are Bolton Wanderers in the Community. One Club, One Community, One Town.

A sport-for-development charity based in Bolton that offers employees the opportunity to deliver life-changing work that makes an impact alongside colleagues who share a mutual passion for improving people's lives. We are looking for passionate and motivated staff who will help us to achieve our vision of 'A Connected Bolton Without Disadvantage'.

Our mission is to use the power of Bolton Wanderers Football Club (BWFC) to inspire, support and deliver positive change. Through intervention, prevention and targeted engagement we create sustainable pathways that transform lives. By working together, we connect people, enabling communities to thrive and succeed.

We continue to be an innovative and forward-thinking charity that works in partnership with local, regional and national organisations to achieve the greatest outcomes for our beneficiaries.

We are now looking for a passionate and detail orientated Operations Manager to join our team.

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Operations Manager

About The Role

About The Candidate

About The Club

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