Match Day Safety Stewards in Middlesbrough - EFL (English Football League)

About The Role

We’re looking for hard-working and dedicated individuals to join our Stewarding Team to provide a first-class service on match days and non-match day events. You will be responsible for the safety of all our visitors, employees and spectators attending the Riverside Stadium whilst, at the same time, maintaining a welcoming and friendly attitude.

Assist in the safe operation of the Stadium before, during and after an event.
Monitor the crowd specifically in your area but also across the Stadium for signs of overcrowding or distress.
Assist spectators who are first time visitors to the stadium and who are in need of help.

Ensure that all approaches, spectator routes and exits are kept clear at all times.
Identify, respond to and investigate any incident, emergency situation or occurrence amongst spectators.
Know the location of key strategic points (i.e. emergency phones, first aid rooms, rendezvous points) and be able to operate the fire-fighting equipment within the stadium.
Attend pre-match/post-match briefings & safety checks as required.
To attend and actively contribute to training and development sessions organised by, or on behalf of, Middlesbrough Football Club.

About The Candidate

Be aged 18+ and be eligible to work in the UK.

Possess a polite, courteous and helpful manner with excellent customer service skills.
Have the ability to work as an individual or as part of a team.
Be organised and be able to work to time schedules & deadlines.
Be professional, pro-active, able to use your own initiative along with having great communication skills and be smartly presented.
Be flexible and available to work weekends, evenings and public/bank holidays.
Ideally have experience of working to strict health and safety guidelines.
It would be advantageous to have worked within a safety environment, previous stewarding or crowd management experience.

Please note if you are successful, you will be required to complete a Level 2 or equivalent in Spectator Safety prior to starting this role. Where possible we will look to arrange this training , the structure of training will vary based on individual circumstances.

About The Club

If you’d like to be part of a committed team and you demonstrate MFC’s core value behaviours, please apply via this link.

Owing to the high volume of applications expected, if you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview.

MFC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. MFC is also committed to the safeguarding of vulnerable groups.

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Match Day Safety Stewards

About The Role

About The Candidate

About The Club

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