Casual Matchday Safety Steward

Job title: Casual Matchday Safety Steward

Location: Fratton Park

Hours of work: Part time, hours will vary, but a minimum of 4.5 hours per shift will be required

Reports to: Safety Officer

Remuneration : National Minimum wage

Key Dates: 2025 / 2026 season (August – May), including evenings, weekend, and bank holidays (23 league games plus ad hoc games)

Join Our Team – Be Part of Pompey’s Future

We are Pompey — proud of our past, passionate about our future, and powered by our people. We’re a club that values honesty, unity, and hard work. Now, we’re looking for someone who shares those values to join our matchday safeguarding team.

This is a great opportunity for someone who takes pride in their work, is hands-on, and wants to be part of something bigger — creating a safe and welcoming environment at Fratton Park for our spectators.

Role summary

As a Match Day Safety Steward, you will take an active role in ensuring the provision of the reasonable care, safety, security, and customer service to everyone attending Portsmouth matches at Fratton Park. This will include the safety and security of match day officials and players and those attending on a match day.

To help ensuring a enjoyable and memorable matchday experience for all spectators at Fratton Park.

Your key responsibilities will include:

The Successful candidate will:

- be working as a part of stewarding team to deliver a safe event.

- be expected to always maintain constant vigilance whilst on duty for anything likely to prejudice spectator safety and notify a supervisor or the Control Room of any such incident as per your training.

- be responsible for the safety, security, comfort, and service to spectators within their designated area of duty and in so doing enforce, when necessary, the Ground Regulations.

- assist in relevant area searches to identify any Stadium defect or anything likely to cause injury or harm to spectators and advise their Steward Supervisor of the result.

- observe the highest standards of Health and Safety protocols and wont prejudice the health and safety of any Club employee or visitor or themself.

- attend the Stadium at given dates and times.

- attend pre- and post-match briefing/debriefing sessions and ensure all information is understood.

- support emergency services wherever directed by the Safety officer.

- maintain a smart in appearance and abide by the Club’s dress code, wear personal protective clothing issued and be in possession of the Club Steward Safety Handbook.

Your Skills and Experience

Skills:

The ideal candidate must:

- have prior experience of working in a safety role.

- be a professional, courteous, and dedicated to the safety of all the spectators who attend Fratton Park.

- be a good communicator, have strong work ethics and able to maintain a positive attitude under pressure.

- be able to always remain calm in challenging circumstances.

- capable of staying physically active (e.g. climbing stairs, walking) on a match-day

- have a matured character and temperament.

- be able to understand and communicate in English both verbally and in writing.

- show willingness to attend fixtures on weekends, evenings, and bank holiday.

- be able to follow instructions and adhere to safety requirements.

Qualifications:

- Level 2 NVQ in Spectator Safety is desirable, however, training will be provided within their first season.

- ACT awareness e-learning (https://www.protectuk.police.uk/catalogue) certificate.

General information:

- Right to work in the UK must be held at the time of applying.

- The role may be subject to DBS check.

- Given the hours of work in this role, the successful candidate is required to live within close travel proximity to Portsmouth.

General information

We promote an equal, diverse, and inclusive workplace and we are committed to providing the best experience for our colleagues. As a business we aim to be as representative of as many sections of society as possible, and for each colleague to feel respected and able to give of their best every day. We ensure that we treat people the right way, promote respect and believe that making the most of our differences is the key to the success of our business.

We take a robust approach to modern slavery and human trafficking and our organisation is absolutely committed to preventing slavery and human trafficking in our corporate activities, and to ensuring that our supply chains are free from slavery and human trafficking.

Safeguarding

Portsmouth Football Club is committed to the safeguarding and welfare of all children, young people and adults at risk and expects all staff and volunteers to share this commitment. We are committed to ensuring that any club related activity will be in a safe environment where children, young people and adults at risk are protected from harm or abuse whilst under our care.

We acknowledge that every child, young person, or adult at risk who plays or participates in football should be able to take part in an enjoyable and safe environment and be protected from poor practice and abuse. Portsmouth Football Club recognises that this is the responsibility of every adult involved in our club.

We must always respect the dignity and spirit of all people, including children, young people and adults at risk. Treat everyone fairly, encourage a supportive and positive environment to promote healthy competition, skill development, fun and achievement. Avoid contact or conduct that may be interpreted or defined as inappropriate.

Data Protection

The Club process all personal data collected during the recruitment process in accordance with complies with Data Protection Act (2018) and GDPR. Data collected as part of the recruitment process is held securely and accessed by, and disclosed to, individuals only for the purposes of managing the recruitment exercise effectively. All data that is deemed unnecessary will be disposed of at the end of recruitment process in line with our GDPR procedure.