Club Receptionist - Part Time

• Greet all visitors to the stadium in a warm, welcoming and professional manner.
• Answer and respond to telephone calls and emails promptly, directing calls appropriately.
• Managing the visitors logging system, signing in any contractors, ensuring the correct passes are issued.
• Assisting the Facilities Department with administration duties as required.
• Manage the reception area, keeping it tidy and presentable in line with company standards.

• BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities.  Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children.
• Be an ambassador of the Group, providing excellent customer service at all times whilst portraying a professional image.
• Perform other duties as required, which are considered relevant to the post and to the objectives of the Group as identified by the Executive Assistant or Head of Facilities.
• Treat all colleagues as customers ensuring respectful positive outcomes across communications.
• Adhere to and abide by all BWFC policies, procedures, and guidelines especially remembering responsibilities to others under Equal Opportunities, Health and Safety, Equality and Diversity.
• This post is subject to a DBS disclosure.

• Previous receptionist experience.

• Proficient in Microsoft Office Suite.
• Excellent customer service skills.
• Resilience and problem solving attitude.
• Strong organisational skills.
• Ability to effectively prioritise work.
• Attention to detail.

 

 

 

As as equal opportunities employer, Bolton Wanderers Football Club is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.