Post Title: Insight & Impact Coordinator
Contract Type: Permanent
Workplace: Offices in Preston or London, Hybrid
Reporting to: Head of Insight & Impact
Working Pattern: M-F, 35 hours
The EFL is about two things; great football competition on the pitch and improving lives of people in communities off it. With more than 40 million people living within 10 miles of an EFL Club, the potential to connect with local people is as great as it has ever been
We are looking for a driven and dedicated Insight & Impact coordinator to work alongside our Insight & Impact Team within EFL in the Community. This is a crucial role that benefits millions of people through EFL Football Club charity support, helping to better the lives of people through the power of EFL Clubs.
JOB OUTLINE
Coordinating the delivery of monitoring, evaluation and learning data for EFL in the Community (EFLitC) programmes, the Insight and Impact Coordinator will lead on promoting impactful programmes through the effective implementation of robust monitoring, evaluation and learning methodologies, accurately exposing the impact that EFLitC programmes have within the communities in which they are delivered.
This will be achieved through the application of EFLitCs Monitoring, Evaluation & Learning (MEL) Policy; the creating and embedding of strong monitoring and evaluation plans; the development and delivery of training materials; the engagement with stakeholders; and the collection, coordination and analysis of a range of data to help tell the story of EFLitC and the network’s impact.
KEY RESPONSIBILITIES
MONITORING & EVALUATION
- Develop and maintain EFLitCs Monitoring, Evaluation & Learning (MEL) Policy and process, ensuring these remain in alignment with key agencies and stakeholders and apply up to date research methodologies
- Train and develop EFLitC staff on MEL Policy requirements through the creation of clear resources, templates, and training in the areas of monitoring, evaluation and learning, embedding an efficient process for setting up data collection requirements for EFLitC programmes
- Lead on the effective monitoring and evaluation of all EFLitC commissioned programmes, ensuring the organisation’s policy, framework and toolkits are embedded; data collection plans are developed; internal and external stakeholders are engaged; and tasks are delegated efficiently to colleagues
- Monitor project progress regarding data through the completion of regular data audits, identifying any potential risks and proactively implementing mitigation strategies and leading on these actions through the facilitation of reviews and effective delegation
- Analyse quantitative and qualitative data, using descriptive and inferential methods, as well as thematic analysis, respectively, to form valuable conclusions from datasets, using software, such as SPSS and NVIVO, to do so
- Input into funding opportunities by conducting literature reviews and scoping exercises to take into account government priorities and policy development; providing internal or external insight data; writing answer responses for MEL related questions; and engaging in funding opportunity interviews
PROACTIVE & PASSIONATE
- Independently create logic models, theories of change, outcomes surveys and toolkits for programmes, ensuring alignment with external agencies and stakeholders
- Facilitate meetings with internal and external staff to ensure data requirements are clearly communicated
- Keep up to date with programme/funder data requirements through the continual engagement with funding partners and their relevant data teams, ensuring that all changes are communicated effectively
- Lead on the submission of accurate and timely data to a range of stakeholders, effectively delegating and managing actions to ensure the production of usable, informative reports
- Lead on the production of annual programme impact reports ensuring a quality outward facing document is produced. This includes facilitating meetings, delegating tasks, analysing data and inputting results, verifying progress, and providing feedback to colleagues
- Lead on the management of the Salesforce system for EFLitC and be responsible for maintaining and growing the relationship and processes between EFLitC and the system owners
- Build relationships with external research organisations or agencies, such as universities, other charitable organisations, or research agencies
SUPPORT & GUIDANCE
- Work with the wider EFLitC team to devise an efficient process for embedding MEL for newly commissioned programmes
- Provide support, advice and guidance to Football Club charity staff and other external stakeholders on the required methodologies and data collection processes for EFLitC programmes, through the development and delivery of programme learning series, guidance toolkits and templates
- Be outward facing, representing EFLitC in external stakeholder engagements (such as: funding interviews, contract planning meetings, and data presentations) being able to confidently and clearly explain our data collection methodologies and findings
- Present complex information in the form of understandable reports, tables and graphs for both expert and non-expert audiences, effectively pulling out key findings and making clear, evidence-backed recommendations
- Verbally present findings and deliver presentations to internal and external audiences, such as senior managers, Board, network staff, and funding partners, explaining clearly the methodologies employed and the findings gathered, confidently answering questions received
- Support the Insight & Impact Development Manager embed a learning culture by generating and maintaining an insight and learning repository, that includes internal and external insight and learning that can be used for funding opportunities and strategic decision making