Company Name:
Coventry City
Location:
United Kingdom
Vacancy Type:
Permanent
Department:
Club
14 Feb 2025
About The Role

We have an exciting opportunity for an experienced, enthusiastic, proactive, and determined Hospitality Executive to join our business and perform a key role within Coventry City Football Club.

Within the role of Hospitality Executive, the successful applicant will be responsible for the sale, administration and delivery of premium hospitality experiences and matchday events.

Coventry City FC has gone through an exciting period of change and investment, which makes it an exciting time to join our team and become part of our journey.

Responsibilities of the Role

  • Hospitality Lounge and Executive Box sales, administration and delivery
  • Answering hospitality enquiries via phone and email
  • Responsibility for hospitality ticketing system, invoicing and payments
  • Providing administration support to the Hospitality team.
  • Upselling hospitality packages
  • Responsible for the seasonal and match by match customer journey
  • Organisation of corporate guests parking for match days
  • Communication to all seasonal hospitality members including updates, special offers and feedback forms
  • Oversee the final room checks before each matchday
  • Delivery of lounge matchday experience
About The Candidate

What are we looking for?

  • Previous working experience in hospitality, in the sports industry would be advantageous but not essential.
  • Working experience in customer service, account managements or sales
  • Knowledge of the best practices and procedures for customer service and hospitality management.
  • Excellent communication, relationship building and interpersonal skills
  • Problem-solving aptitude.

HOW TO APPLY:

If you are excited at the thought of joining our amazing team at Coventry City FC and meet our criteria listed, please submit your completed application via our iRecruit system.

Incomplete applications, applications by CV, and those which do not meet the essential requirements of the role will not be considered.

About The Club

Coventry City FC is committed to safeguarding and promoting the welfare of children and adults at risk. We are committed to safer recruitment throughout the company.This role is subject to an enhanced DBS check.

Safeguarding- Coventry City (ccfc.co.uk)

Coventry City FC is committed to ensuring everyone is respected, celebrated, and empowered for who they are and welcomes applications from all suitably qualified persons regardless of age, disability, gender, gender reassignment,marital / civil partnership status, pregnancy / maternity leave, race,religion/belief or sexual orientation. We are dedicated to ensuring our Club is inclusive and have equitable processes as such we operate a blind recruitment process.

Equality and Diversity -Coventry City (ccfc.co.uk)

 

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