Events Co-ordinator in Cleethorpes - EFL (English Football League)

About The Role

Main Roles & Responsibilities

Under the direction of the Business Manager, plan and co-ordinate high-quality events for internal and external clients on both match days and non-match days.

Part of the role will require physical labour in moving barrels around the ground. Appropriate training, equipment and assistance from other staff members will be provided.

Co-ordinate events in the function suites at Blundell Park

Responsible for running events/functions at Blundell Park by organising staff and ensuring the correct H&S requirements are met
Market and advertise events to seek opportunities to sell the venue space. Consider up-selling or add-ons to increase revenue and enhance the customer experience
Manage all incoming enquires for internal/external meetings, functions or use of facilities, from the initial request to invoicing
Work with the Business Manager and Duty Manager to create and maintain a rolling events calendar which grows the business and maximises the use of the function suite. Maintain the booking system, ensure it is always kept up to date
Show clients around the rooms and talk about different options and menus for their events
Maintain regular communication with the operations and catering team and issue a diary of events on a weekly basis to ensure all relevant personnel are informed
Plan functions and events through regular communication with clients to ensure their requirements are met i.e. room layout, function requirements, guest numbers, food and beverage, entertainment etc
Take payments for functions. Bank, account for and cash monies, taking till receipts
Purchase equipment as required
Liaise with the Bar Cellar to order stock for functions, ensuring it’s in date and suitable for the expected numbers
Liaise with the Bar Cellar to ensure the lines are clean and organise for deep cleans to be conducted as required
Organise entertainment for events i.e. discos, live entertainment, sound system etc
Set up rooms i.e. make sure tables, chairs and tablecloths are as required
Take deliveries for orders and support moving barrels to relevant suites
Liaise with the Chef to ensure the kitchen is kept clean and running smoothly
Check the safe and request necessary change before a match
Evaluate events and adapt delivery accordingly to ensure events are continually evolving and improving
Explore opportunities for additional revenue streams through benchmarking the business against competitors
Other duties relating to the effective running of events which may be needed to be undertaken

Ground bars

Book and manage staff on match day
Arrange outside caterers
Support the delivery of barrels around the ground
Ensure beer lines are clean and organise for deep cleans to be conducted as required
Oversee cellar and bar maintenance
Arrange any repairs with ground staff or external companies
Rotate stock to make sure dates are in order
Conduct stock takes
Cash up, account for cash monies and card payments, taking till receipts
Arrange staff uniforms
Liaise with the Safety Officer regarding any police restrictions for each game
Liaise with Ticket Office staff on numbers in stands for which bars should be open especially for away supporters

This is not intended to be exhaustive, there will be other responsibilities and deliverables that you will get involved in to successfully perform in your role and to evolve with the changing needs of the Club.

About The Candidate

Qualifications required / to be worked towards

To undertake the role you will need to be a Personal License Holder and a Designated Premises Supervisor. If you don’t already hold these qualifications, the Club will support you through them via a three-day intensive course. You will be required to obtain this qualification within three months of commencing the role.

Knowledge & Experience

Experience in the hospitality sector
Excellent customer service skills, to ensure clients have a positive experience using the Club’s facilities
Have a good eye for detail and ensure end-to-end processes run smoothly
Extensive administration experience
Able to resolve conflicts in a calm manner
Proficient in the use of MS Office applications.
Effectively organise your workday to manage multiple tasks without letting things slip, often to tight deadlines
Pay attention to the detail and check for accuracy and quality of work
Adapt quickly, be flexible in the face of change and solution orientated
Communicate (both verbally and through written forms) concisely and effectively with various professional disciplines and at all levels in an organisation
Pull together and work as a team to get the best outcome
Proactive to spot what needs doing and act on it
Understand the need for confidentiality and able to maintain it at all times
Understand the GDPR and principles and able to implement the practise and maintain it at all times

About The Club

B Corporation

Grimsby Town Football Club is currently working towards B Corp Certification. B Corp Certification is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials. To achieve certification, a company must:

Demonstrate high social and environmental performance by achieving a B Impact Assessment score of 80.
Make a legal commitment by changing their corporate governance structure to be accountable to all stakeholders, not just shareholders, and achieve benefit corporation status.
Exhibit transparency by allowing information about their performance measured against B Lab’s standards to be publicly available on their B Corp profile on B Lab’s website.

B Corp Certification is holistic, not exclusively focused on a single social or environmental issue. And the process to achieve and maintain certification is rigorous and requires engaging teams and departments across the whole organisation. All employees are expected to commit to the journey of achieving B Corporation Status.

Safeguarding Statement

Grimsby Town Football Club is committed to safeguarding the welfare of children and young people and expects all staff and Volunteers to endorse this commitment.

Equality, Diversity and Inclusion

Grimsby Town Football Club’s commitment to Equality, Diversity and Inclusion is to confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership race, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy or maternity and to encourage equal opportunities (Protected Characteristics, Equality Act 2010).

Employees of Grimsby Town Football Club mustensure a positive commitment towards equality, diversity and inclusion bytreating others fairly and not committing any form of direct or indirectdiscrimination, victimisation or harassment of any description and to promotepositive working relationships between all internal and external stakeholders.

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Events Co-ordinator

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